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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Randy Swaim

Randy Swaim

February 10, 2026

5  out of  5
rating by Randy Swaim
"I was getting a quote on insurance and Megan was very helpful and made sure I was getting the best insurance coverage that fit our household. She was able to suggest safety items that would help my rates even more. She was able to save me nearly $1200 a year! Thank you Ms Megan!!!"
We responded:
"Thank you Randy! Megan is a valued team member & I appreciate you recognizing her! We appreciate you and the opportunity to serve you! "
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Beverly Wright

January 29, 2026

5  out of  5
rating by Beverly Wright
"I’ve had positive experiences and they seem like their rates were very reasonable - Thank you, Terri Brock"
We responded:
"Thank you Beverly!! We appreciate you and your 5-star review! "
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Jonnie Jones

January 21, 2026

5  out of  5
rating by Jonnie Jones
"Quick amd courteous service"
We responded:
"Thanks Jonnie! We appreciate you!! "
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Sutton Peck

January 20, 2026

5  out of  5
rating by Sutton Peck
"Wonderful staff who are very supportive and helpful! Made this process so smooth for me and wouldn't recommend anywhere else besides here!"
We responded:
"Thank you so much, Sutton, for your 5 start review!! We appreciate you!"
Profile photo of Grace Morgan

Grace Morgan

January 19, 2026

5  out of  5
rating by Grace Morgan
"Everyone that I talk to at Terri Brock State Farm has been so helpful! I have been with this agency for years and I have no complaints! I mostly work with Nicole and Christine and they are always willing to answer my (many) questions and get me the best policies at a reasonable price."
We responded:
"We appreciate you so much Grace!! Thanks for your 5 star review and for allowing us to serve you! "
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lindsay holt

January 15, 2026

5  out of  5
rating by lindsay holt
"Highly recommend Terri Brock, insurance agent. I've worked with multiple staff in this office and all have been very informative, professional and responsive, especially Christina. They assist me with making the smartest, most cost effective decisions about any policy changes I've had that still meet my coverage needs."
We responded:
"Thanks so much Lindsay! We really appreciate your comments and your 5 star review!! Thank you! "
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Marquis Newell

January 9, 2026

5  out of  5
rating by Marquis Newell
"Nicole was very sweet and engaged in ensuring that all my needs were attended to and taken care of. State Farm has been very good at making sure i have everything i need and i am so glad to be with them. Nicole deserves a raise so please give her one. Thank you State Farm"
We responded:
"Wow! Thanks Marquis! Thanks for recognizing our awesome team member, Nicole! She has been a valued member of our team for many years! We appreciate you! "
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John Kaskie

January 8, 2026

5  out of  5
rating by John Kaskie
"Always returned all calls and answered all questions"
We responded:
"Thanks so much John for your 5 star review! We appreciate you! "
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Darlene Goodwin

December 5, 2025

5  out of  5
rating by Darlene Goodwin
"Great company that will help you stay safe.😊"
We responded:
"Thanks for the 5 star review Darlene! We appreciate you! "
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ryan ward

December 1, 2025

5  out of  5
rating by ryan ward
"Terri and her team are fantastic to work with. I would recommend them to anyone looking to compare or change insurance companies. The staff are helpful and professional."
We responded:
"Thank you so much Ryan! We appreciate you & the opportunity to serve you & your family! "
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Jennifer Watkins

November 20, 2025

5  out of  5
rating by Jennifer Watkins
"The commitment to client-first service here is unmatched. They don't just sell policies, they truly invest time in making sure every client understands their coverage and feels protected"
We responded:
"Thank you Jennifer! We appreciate your comments and your 5 star review! "
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Judy Humphries

November 13, 2025

5  out of  5
rating by Judy Humphries
"We have been with Terri Brock for over 35 years and Nicole Farr has been our “go to” girl!! We have auto, home, life insurance and liability policies and always are treated in a professional, timely matter. Even online services are a breeze! It is so reassuring to know that one call or email is all we need to do to get the ball rolling! Thank you so much from Judy and Donnie Humphries"
We responded:
"We appreciate you so much!! Thank you for your 5 star review and thank you for your loyalty!! "
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Renee Carter

November 3, 2025

5  out of  5
rating by Renee Carter
"Agent was attentive and fully explained all options. Agent also made sure I understood what the policy entailed."
We responded:
"Thank you Renee! It is a pleasure to serve you! Thanks for your 5 star review! "
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Yuxin JIANG

October 27, 2025

5  out of  5
rating by Yuxin JIANG
"Great services with good price! I've call different insurance companies and State Farm offers the lowest price for the similar package for my car insurance. I worked with Da Sha and she was super helpful and patient. I'll recommend!"
We responded:
"Thank you so much for your 5 star review Yuxin!! We appreciate you & your business! "
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abdullah khan

October 24, 2025

5  out of  5
rating by abdullah khan
"Great customer service!"
We responded:
"Thank you so much for your 5 star review Abdullah! We appreciate you! "
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Trina Luc

October 6, 2025

5  out of  5
rating by Trina Luc
"They are always very helpful, professional and efficient."
We responded:
"Thank you so much Trina for your 5 star review!! We appreciate you! "
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John Marano Sr

October 2, 2025

5  out of  5
rating by John Marano Sr
"I've been a customer for years and a bit of a pain .Having said that I'd like the world to know how wonderful Jennifer Terri and the entire staff have been kind, patient while taking care of my insurance needs."
We responded:
"Thank you so much John for the 5 star review! I appreciate you recognizing my awesome team! We value your business! "
Profile photo of Kitty Welsh

Kitty Welsh

August 21, 2025

5  out of  5
rating by Kitty Welsh
"I really love Terri Brock’s State Farm office. I have had State Farm for years and worked with this office for years. They are always helpful and kind. They take the time to make sure I understand my policy and help me with making sure I only pay for what I desire. I really enjoy Nicole she is so sweet and helpful. I am a single person so I always like to stay on a budget and they always help with that and help me make good decisions on my coverage of rental home and Car. Just today I called concerned about a trip I’m taking and Nicole saw I didn’t have rental car coverage in case of accident. And went over the options and helped me choose what’s best to keep me in my budget."
We responded:
"Thank you so much Kitty! We appreciate the 5 star review! You are a valued client and a pleasure to work with! Thank you again for your kind comments! "
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Katherine Morris

August 7, 2025

5  out of  5
rating by Katherine Morris
"I have used Terri Brock since approximately in the 1970's. They are always professional, taking time to provide different options, answering questions and very nice."
We responded:
"We appreciate you Kathy! Thank you so much for your business and 5-star review!! "
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BJ Harris

April 17, 2025

5  out of  5
rating by BJ Harris
"Everytime I come in this office they make me feel at home. Everyone is so friendly and a joy to be around!"
We responded:
"Thank you so much for your nice comments BJ! We appreciate you! "
Profile photo of McKenzie Parris

McKenzie Parris

April 3, 2025

5  out of  5
rating by McKenzie Parris
"The best team to work with! From start to finish, they are professional, knowledgeable, and incredibly helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rashid Oree

March 10, 2025

5  out of  5
rating by Rashid Oree
"Always great service and the staff is A+ when it comes to Business...Highly recommend this Branch for Services..."
We responded:
"Thank you so much Rashid! We appreciate the opportunity to serve you! "
Profile photo of Hal Gonzalez

Hal Gonzalez

February 7, 2025

1  out of  5
rating by Hal Gonzalez
"If Terri Brock took the time to reach out to her clients after accidents and tragedy as quickly as she responds to bad reviews then maybe there wouldn't be a bad review. Clearly shows how much more she cares about her reputation than she does the people. Makes me wonder if Terri has any rapport with her clientele who keeps her business running. I moved from the west coast to the east coast 4 years ago, my family and I have been with State Farm for as along as I can remember with several different types of policies. My previous Agent and his staff were the define definition of superior costumer service, feeling like my insurance company was genuinely there for me every step of the way. I'm appalled at the lack of decency and professionalism Terri has for people who pay and trust her in tough times. Do I recommend State Farm, yeah, probably. BUT DO NOT go to Terri Brock to help you through tough times or hold your policy, you will be left high and dry."
We responded:
"Good morning Hal - thank you for expressing your concerns! I, personally, would love to have the opportunity to speak with you to better understand your complaints and resolve them! Our vision is to provide World Class Insurance and Financial Services Sales to the glory of God! It clearly sounds like we fell short with you. My apologies! For your privacy, would you please call the office at your convenience so that we can chat? We open at 9am. 803-772-4000."
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Michael Babb

September 9, 2024

5  out of  5
rating by Michael Babb
"Great pricing and always helpful with questions. Christina is the best employee in the office and will help you with anything!"
We responded:
"Thanks for such encouraging words Michael! Christina is a great asset to our team! We appreciate you! "
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Tammie Woodard

September 3, 2024

1  out of  5
rating by Tammie Woodard
"I have had insurance with State Farm for over two years and every month the bill is different and they added rental insurance that I never asked for and then I have been asking them to take it off and they lie and say it was taken off when it really wasn’t. I’m paying too much money for a 2010 Traverse. These insurance companies are nothing but a rip off and I will be looking for another insurance company."
We responded:
"Hi Tammie - I’m sorry to hear that you are unhappy. For your privacy, I’m happy to speak with you directly by phone and try to resolve your issues. I can be reached at 803-772-4000. Thanks! ~Terri Brock"