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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie James

March 10, 2026

5  out of  5
rating by Stephanie James
"My family has been riding with this company for over 50 years."
We responded:
"We appreciate you!! Thanks for the 5 star review too!! "
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Novetta Murphy

March 9, 2026

5  out of  5
rating by Novetta Murphy
"I was a State Farm customer a few years ago, and now I’m back because of the great service I received. Megan is wonderful to work with, and Terri, the owner, is very knowledgeable and takes the time to make sure you have the coverage you need."
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Stan J Hollis

March 4, 2026

5  out of  5
rating by Stan J Hollis
"Courteous, friendly and accommodating customer service makes for Five Star rating."
We responded:
"So happy that you appreciate our service! Thanks for the 5-star review too!"
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Peter Kochanski

February 21, 2026

5  out of  5
rating by Peter Kochanski
"I’ve worked with multiple employees of Terri Brock’s State Farm office including Megan Ballance and Nicole Farr. These women and everyone else I have talked with have always been very helpful and transparent. Yes - they’re working to earn a living, but they also value making their clients feel comfortable and secure in the decisions they make. This shows in how they talk with you and all the details they present. I would recommend Terri Brock’s State Farm office and their great team!"
We responded:
"Hi Peter, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of our team! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon."
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Abigail Peck

February 17, 2026

5  out of  5
rating by Abigail Peck
"Megan was so helpful! She was both knowledgable and friendly which put me at ease. I was a bit nervous because I wasn’t sure how it would go but she made everything so easy and quick."
We responded:
"So happy to hear Abigail! Thanks for the 5-star review!! We appreciate you too! "
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Randy Swaim

February 10, 2026

5  out of  5
rating by Randy Swaim
"I was getting a quote on insurance and Megan was very helpful and made sure I was getting the best insurance coverage that fit our household. She was able to suggest safety items that would help my rates even more. She was able to save me nearly $1200 a year! Thank you Ms Megan!!!"
We responded:
"Thank you Randy! Megan is a valued team member & I appreciate you recognizing her! We appreciate you and the opportunity to serve you! "
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Ty'Arra Canty

February 10, 2026

5  out of  5
rating by Ty'Arra Canty
"Megan was AMAZING she was charming, informative, understanding and very adaptable, I was actually nervous about switching insurance but she's been the best by far."
We responded:
"Thanks so much Ty’Arra for the 5-star review!! Thankful that Megan is on our team! We appreciate you recognizing her! Thanks for allowing us to serve you! "
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Beverly Wright

January 29, 2026

5  out of  5
rating by Beverly Wright
"I’ve had positive experiences and they seem like their rates were very reasonable - Thank you, Terri Brock"
We responded:
"Thank you Beverly!! We appreciate you and your 5-star review! "
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Suzi Sale

January 28, 2026

5  out of  5
rating by Suzi Sale
"Great people Been with them for years very happily. the are very polite, and knowledge."
We responded:
"Thank you so much Suzy!! We appreciate you!! "
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Sutton Peck

January 20, 2026

5  out of  5
rating by Sutton Peck
"Wonderful staff who are very supportive and helpful! Made this process so smooth for me and wouldn't recommend anywhere else besides here!"
We responded:
"Thank you so much, Sutton, for your 5 start review!! We appreciate you!"
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Grace Morgan

January 19, 2026

5  out of  5
rating by Grace Morgan
"Everyone that I talk to at Terri Brock State Farm has been so helpful! I have been with this agency for years and I have no complaints! I mostly work with Nicole and Christine and they are always willing to answer my (many) questions and get me the best policies at a reasonable price."
We responded:
"We appreciate you so much Grace!! Thanks for your 5 star review and for allowing us to serve you! "
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lindsay holt

January 15, 2026

5  out of  5
rating by lindsay holt
"Highly recommend Terri Brock, insurance agent. I've worked with multiple staff in this office and all have been very informative, professional and responsive, especially Christina. They assist me with making the smartest, most cost effective decisions about any policy changes I've had that still meet my coverage needs."
We responded:
"Thanks so much Lindsay! We really appreciate your comments and your 5 star review!! Thank you! "
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Marquis Newell

January 9, 2026

5  out of  5
rating by Marquis Newell
"Nicole was very sweet and engaged in ensuring that all my needs were attended to and taken care of. State Farm has been very good at making sure i have everything i need and i am so glad to be with them. Nicole deserves a raise so please give her one. Thank you State Farm"
We responded:
"Wow! Thanks Marquis! Thanks for recognizing our awesome team member, Nicole! She has been a valued member of our team for many years! We appreciate you! "
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Brandon Chiazza

December 15, 2025

5  out of  5
rating by Brandon Chiazza
"Always very helpful and knowledgeable"
We responded:
"Thanks Brandon! We appreciate the 5 star review and the opportunity to serve you! Merry Christmas! "
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ryan ward

December 1, 2025

5  out of  5
rating by ryan ward
"Terri and her team are fantastic to work with. I would recommend them to anyone looking to compare or change insurance companies. The staff are helpful and professional."
We responded:
"Thank you so much Ryan! We appreciate you & the opportunity to serve you & your family! "
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Jennifer Watkins

November 20, 2025

5  out of  5
rating by Jennifer Watkins
"The commitment to client-first service here is unmatched. They don't just sell policies, they truly invest time in making sure every client understands their coverage and feels protected"
We responded:
"Thank you Jennifer! We appreciate your comments and your 5 star review! "
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Renee Carter

November 3, 2025

5  out of  5
rating by Renee Carter
"Agent was attentive and fully explained all options. Agent also made sure I understood what the policy entailed."
We responded:
"Thank you Renee! It is a pleasure to serve you! Thanks for your 5 star review! "
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Yuxin JIANG

October 27, 2025

5  out of  5
rating by Yuxin JIANG
"Great services with good price! I've call different insurance companies and State Farm offers the lowest price for the similar package for my car insurance. I worked with Da Sha and she was super helpful and patient. I'll recommend!"
We responded:
"Thank you so much for your 5 star review Yuxin!! We appreciate you & your business! "
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abdullah khan

October 24, 2025

5  out of  5
rating by abdullah khan
"Great customer service!"
We responded:
"Thank you so much for your 5 star review Abdullah! We appreciate you! "
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Trina Luc

October 6, 2025

5  out of  5
rating by Trina Luc
"They are always very helpful, professional and efficient."
We responded:
"Thank you so much Trina for your 5 star review!! We appreciate you! "
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John Marano Sr

October 2, 2025

5  out of  5
rating by John Marano Sr
"I've been a customer for years and a bit of a pain .Having said that I'd like the world to know how wonderful Jennifer Terri and the entire staff have been kind, patient while taking care of my insurance needs."
We responded:
"Thank you so much John for the 5 star review! I appreciate you recognizing my awesome team! We value your business! "
Profile photo of Kitty Welsh

Kitty Welsh

August 21, 2025

5  out of  5
rating by Kitty Welsh
"I really love Terri Brock’s State Farm office. I have had State Farm for years and worked with this office for years. They are always helpful and kind. They take the time to make sure I understand my policy and help me with making sure I only pay for what I desire. I really enjoy Nicole she is so sweet and helpful. I am a single person so I always like to stay on a budget and they always help with that and help me make good decisions on my coverage of rental home and Car. Just today I called concerned about a trip I’m taking and Nicole saw I didn’t have rental car coverage in case of accident. And went over the options and helped me choose what’s best to keep me in my budget."
We responded:
"Thank you so much Kitty! We appreciate the 5 star review! You are a valued client and a pleasure to work with! Thank you again for your kind comments! "
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Katherine Morris

August 7, 2025

5  out of  5
rating by Katherine Morris
"I have used Terri Brock since approximately in the 1970's. They are always professional, taking time to provide different options, answering questions and very nice."
We responded:
"We appreciate you Kathy! Thank you so much for your business and 5-star review!! "
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BJ Harris

April 17, 2025

5  out of  5
rating by BJ Harris
"Everytime I come in this office they make me feel at home. Everyone is so friendly and a joy to be around!"
We responded:
"Thank you so much for your nice comments BJ! We appreciate you! "
Profile photo of Rashid Oree

Rashid Oree

March 10, 2025

5  out of  5
rating by Rashid Oree
"Always great service and the staff is A+ when it comes to Business...Highly recommend this Branch for Services..."
We responded:
"Thank you so much Rashid! We appreciate the opportunity to serve you! "